Online shopping delivery delayed due to higher shipments, says report

Online shopping delivery delayed due to higher shipments, says report

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While e-commerce majors are claiming record speed in delivery during the festive sales, a report by e-commerce advisory firm RedSeer Consulting has found that delivery times have increased for e-tailers in Q2 CY’17 (April–May–June, 2017).

According to this report, average delivery time increased in Q2’17 and reached Q2, Q3’16 levels. “Shipments handled by industry in Q2’17 were 10–12 percent higher than Q1’17, leading to slower delivery performance from both captives and 3PLs,” it says.

A RedSeer spokesperson told YourStory that large appliances and furniture are the slower categories, although there is limited variation by shipment category. However, the report does not provide data on specific e-commerce players.